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FAQs

General Questions

1. What is Havvio?
Havvio is an easy-to-use platform that allows individuals and businesses to create giveaways for their audience, community, or customers. Whether you want to boost engagement, reward loyal followers, or promote a product, we make the process simple and effective.

2. How does the platform work?
You create a giveaway by setting the rules, prizes, and entry methods. Participants enter based on your requirements, and once the giveaway ends, our system helps you pick a winner fairly.

3. Who can use this platform?
Anyone! Whether you're a content creator, business owner, or community leader, you can use our platform to run giveaways and engage your audience.

 

Creating a Giveaway

4. How do I create a giveaway?
Simply sign up, click "Create Giveaway," and fill in the details like the prize, duration, and entry methods. Once you're ready, launch the giveaway and share the link with your audience.

5. What types of giveaways can I run?
You can run giveaways based on various entry methods, including:

  • Social media engagement (likes, follows, comments)
  • Email sign-ups
  • Purchases or referrals
  • Custom tasks (e.g., answering a question, submitting content)

6. Can I set custom rules for my giveaway?
Yes! You have full control over entry methods, eligibility criteria, and how winners are selected.

7. Is there a limit to the number of giveaways I can run?
Our platform offers different plans with various limits. Check our pricing page for details.

 

Participants & Entries

8. How do participants enter a giveaway?
Participants follow the rules you set (e.g., liking a post, subscribing to a newsletter, etc.), and their entries are tracked automatically.

9. Can I manually verify entries?
Yes! We provide tools to help you check and validate entries before selecting a winner.

10. How is the winner selected?
You can choose to select a winner randomly using our automated system or pick one manually based on specific criteria.

 

Prizes & Rewards

11. Who is responsible for delivering the prize?
As the giveaway creator, you are responsible for prize fulfillment. Our platform helps with winner selection and communication but does not handle shipping or delivery.

12. Can I offer digital prizes?
Absolutely! You can give away digital products, coupons, or online services just as easily as physical prizes.

 

Security & Fairness

13. How do you prevent fraud and fake entries?
We use fraud detection tools to flag suspicious activity. You can also enable verification steps like email confirmation or social media authentication.

14. Can giveaways be restricted to certain locations?
Yes, you can limit participation by country or region based on your needs.

15. Is my data safe?
Yes! We use encryption and follow best security practices to protect both you and your participants

 

Pricing & Credits

10. How does the pricing work?
Our platform operates on a credit-based system. You purchase credits, which can be used to create and manage giveaways. Each giveaway requires a certain number of credits based on its size, duration, and features.

11. How much do credits cost?
We offer flexible pricing plans:

  • Bronze – $49 for 8700 credits
  • Silver – $99 for 15700 credits 
  • Gold  – $399 for 64700 credits 
  • Premium – $999 for 164700 credits 

12. Do my credits expire?
No! Your credits remain in your account until you use them, so you can create giveaways whenever you need.

13. How many credits does a giveaway cost?
The cost depends on factors such as:

  • The number of participants allowed
  • The duration of the giveaway
  • The number of winners
  • Advanced features

You'll see the exact credit cost before launching your giveaway.

14. Can I get a refund on unused credits?
Credits are non-refundable, but since they don’t expire, you can use them at any time.

15. Can I earn free credits?
Yes! You can earn free credits by referring others to the platform or participating in special promotions.